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Field Operations Discovery Request Form

Submissions for projects, product launches, or any other initiatives that have any impact to or need engagement from Field Operations (technicians, vendors, functional support, etc.)


This form is now for Field Ops internal use.


To request project engagement support, please start with the Ops Intake Process. Click on the following link to get scheduled for an Ops Intake session: Ops Intake Form.


ADD A NEW DISCOVERY REQUEST

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Field to Customer Pre-Call Process - Caller ID Name Solution Pilot

No description provided
Guest over 1 year ago in  0 Completed

Symphony Migration: QAM video to IPTV simple and complex hardware swaps

No description provided
Guest over 1 year ago in  0 Completed

Premise Ready Single Outlet TMA

No description provided
Guest over 1 year ago in  0 Completed

HBOMax Rebrand

No description provided
Guest over 1 year ago in  0 Completed

CB TracFone Replacement

No description provided
Guest almost 2 years ago in  0 Completed

XBBL Voice Backup Battery Module PW7/PW8

No description provided
Guest almost 2 years ago in  0 Completed

Channel Change - Pantaya

No description provided
Guest almost 2 years ago in  0 Completed

Fiber Signal Quality Program Data Capture Pilot

No description provided
Guest almost 2 years ago in  0 Completed

IoT MDU Level In-House Integration

No description provided
Guest almost 2 years ago in  0 Completed

Ticket Optimization (Re-Open Capability)

No description provided
Guest almost 2 years ago in  0 Completed